KarmaLinkInsights & Thoughts

Explore our latest articles on customer reputation management, hospitality industry trends, and best practices for building better customer relationships.

Customer Data Privacy in Hospitality: Building Trust Through Transparency

Learn how to collect and use customer data ethically while building trust. Discover privacy-first approaches to customer intelligence that enhance service without compromising personal information.

Andy BurgessFounder at KarmaLink

•19 November 2025

The True Cost of Restaurant No-Shows and 5 Proven Ways to Reduce Them

No-shows cost UK restaurants £13 billion annually. Discover the hidden impact on your business and five proven strategies to reduce no-shows by up to 40% using customer intelligence and karma scoring.

Andy BurgessFounder at KarmaLink

•19 November 2025